Thanks for your comments and suggestions on my previous blog entry, complaining about doorstep sellers. As ever, you raise some excellent points. Personally I think door-step selling should be banned but, as Christine, points out, any law would have to be enforced and it will never really stop until it becomes completely socially unacceptable. I’d add to that that energy and telecoms companies will only stop door-stepping customers if it no longer generates revenue for them. If door-stepping stops bringing in the cash, then that’s when it will cease. So, in order for it to end, we all have to say a big NO to door-step sellers. We don’t have to be rude, but we do have to be firm.
I am going to investigate further the Trading Standards no cold calling zone scheme and see if we can get one started in our neighbourhood. Apparently there is one in a neighbouring town, so it would be interesting to find out how they are getting on with it and if it’s working for them. I’ve also decided to write complaint letters to the Scottish & Southern’s chief executive Ian Marchant and Charles Dunstone, CEO of Carphone Warehouse, which owns TalkTalk, about their use of aggressive door-step sellers in our neighbourhood and our local Trading Standards.
If you’ve been bothered by door-step sellers, please do the same. Find the company you’ve been pestered by in Bing or another search engine and look at their corporate website to find out who the chief executive/managing director is. Write to them directly. If you can’t find out who to write to, then email me through the blog and I’ll try to find out for you. It’s worth a try and it’s more effective to go to the top instead of complaining to customer services. Write to your local Trading Standards office too and complain.
Christine reckons the notice on my front door saying ‘No doorstep sellers’ won’t do any good. I can say that so far this week I haven’t been disturbed by any sellers (shouldn’t speak too soon…) but that’s probably got more to do with the weather than anything else…
Are you willing to take up the door-step challenge with me – saying no to aggressive door-step sellers and complaining to the companies that use them/Trading Standards? Leave a message and let me know.
|StumbleUpon||Technorati||Yahoo! My Web|